What does Customer Control mean in K-12?
Customer control means solutions, not problems. Our ‘right first time’ project rollout means busy education professionals do not have to spend their valuable time getting involved in resolving problems with their building and renovation projects. As the sole contractor, we take full responsibility at all times. We resolve issues quickly without the need for time-consuming change orders. We will never avoid a problem. We will always deal with it.
In short, customer control means:
- The voice of the customer is always heard first
- Our customer-centric approach and 15-communication checkpoints ensure K-12 project owners' needs are the focus of every decision
- Key stakeholders have a real voice throughout the cycle, from planning to delivery