Project Description
In 2023, the City of Deer Park partnered with Performance Services to implement a forward-thinking Advanced Metering Infrastructure (AMI) System. The energy savings performance contract project included the replacement of all 12,262 existing water meters with new Neptune smart water meters. These meters are connected to a secure AMI network, providing real-time water usage data to the city and residents.
The project is Deer Park’s first step toward becoming a Smart City. This 21st-century technology creates operational efficiencies through real-time, actionable water data. The system provides more accurate utility analytics and consumption data, better data management, reduced water loss, lower labor costs, improved leak detection, and the ability to send alerts and messages to customers. This equips the City to provide more proactive water management and improved customer service to water customers. Additionally, residents can access a secure online customer portal to better manage their water usage.
Project Highlights
- Removal and replacement of 12,262 water meters with smart water meters
- Installation of an AMI system for real-time monitoring of water usage
- 250 customer-side service line relocations from the back to the front of the property
- Customer access to view water consumption data in real-time via a secure online portal
