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City of Jacksonville, TX
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Smart Water Meter Infrastructure

$5,611,940

Contract Total

5,452

Water Meters

October 2019

Completion Date

Project Description

The City of Jacksonville is a community in Texas that is home to 14,910 residents. Faced with aging water meters and inefficient metering, the City of Jacksonville entered into an Energy Savings Performance Contract with Performance Services to upgrade and install a smart meter infrastructure with zero up-front capital. As a result, the project is fully funded from savings due to increases in water meter efficiencies, reduction of operational costs, and elimination of future capital expenditures. The new electromagnetic water meter system allows for faster and more accurate water readings. It also provides residents with real-time water usage data to better understand their water consumption and identify issues or leaks sooner.

Project Highlights

  • Removal and replacement of 5,452 water meters with smart meters for both residential and commercial customers
  • Reduced maintenance costs with a 15-year accuracy warranty (typical but dependent on meter size)
  • Remote shutoff technology for all residential meters
  • Pressure monitoring throughout the water distribution system
  • A customer portal for residents, which provides on-demand access to their account and water utility data
  • All utility data is backed up to the cloud, as well as two additional data centers to ensure data integrity, security, and retrieval

This project utilizes Sensus, a leading provider of utility infrastructure systems and metering product technologies. Performance Services also implemented Sensus FlexNet AMI, which utilizes a powerful, long-range radio system to transmit water data. This communication network interfaces seamlessly with the City of Jacksonville's existing water customers and the utility billing system. The network captures meter operating data in real-time and helps the City reduce non-revenue water loss.

City of Jacksonville residents also has access to a customer portal, providing direct access to their water consumption data. It allows for greater visibility and management of their water usage.

 

 

Larry Jones

Business Development Manager

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The Performance Services team was outstanding to work with from the initial conversation and throughout the project. They kept all their promises and I highly recommend them for your water meter project.
Greg Smith
City Manager, City of Jacksonville
News
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The City of Jacksonville Smart Water Meter Project Helps Save Millions of Gallons of Water During Winter Storm Surge
Resource
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Smart Water Meters: Smarter Water Management for Cities and Towns

Replacing mechanical water meters with automated, digital meters is vital for bringing communities into the 21st century and becoming Smart Cities, at least in terms of critical water management.